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ComWorks ClickStore Terms and Conditions of Service

This website is owned and operated by ComWorks Inc. Throughout the website, the terms "ComWorks", "we", "us" and "our" refer to ComWorks Inc. ComWorks offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting and using our website and/ or purchasing something from us, you engage in our "Service" or "Services" and agree to be bound by the following terms and conditions ("Terms and Conditions of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions of Service apply to all users of our website, including without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms and Conditions of Service. If you do not agree to any of the Terms and Conditions of Service, then you may not access the website or use any services. If these Terms and Conditions of Service are considered an offer, acceptance is expressly limited by these Terms and Conditions of Service.

By agreeing to these Terms and Conditions of Service, you represent that you are at least the age of majority, and that you have given us your consent to allow any of your minor dependents to use this website.

A breach or violation of any of the Terms will result in an immediate termination of our Services. We reserve the right to refuse our Service to anyone for any reason at any time.

The headings used in this Terms are included for convenience only and will not limit or otherwise affect these Terms:

Account Management

You are responsible for all activities that occur under your account, whether you accessed as a guest or using your username and password (the “Account”). You are solely responsible for maintaining the security of your password and any activity undertaken with the use of your password. We are not responsible for any unauthorized use or access to your Account or for any information that may be disclosed about you with the unauthorized use or access of your Account.

Use of e-Load Products

You shall not use, or willfully provide to any person, any of the e-load products you purchased from our website to bypass the network of a telecommunications provider, its billing and/or its designed traffic routing or for prohibited services like callback, dial back, unauthorized audio text, international and national simple resale (ISR / NSR), international SMS bypass (ISB) and other similar services and/or for any activity that is contrary to morals and public policy or which violates any ordinance, law, decree, order, regulation or treaty.

Shipping and Handling

We arrange for your orders to be delivered with a courier company. We do not transport and deliver packages ourselves. Shipping and Handling is the cost for transport and handling charged by the courier. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order.

Estimated delivery time assumes orders are authorized and settled before 12:00 PM Philippine Time. Orders placed on Friday after 3:00pm or on Saturday or Sunday will not be processed until Monday. Orders will not be delivered until payment has been settled. In some cases, we may need to contact you to verify the order. In such case, orders will not be delivered until we have been able to contact you for verification.

The courier company has the final determination on the exact shipping weight and volume of your order and on what amount they will charge for the package delivery service to your specified location. In case of any discrepancy between the estimated Shipping and Handling cost provided by the website with the actual cost charged by the courier company, we will notify you before your order is delivered so that you can arrange for a Cash On Delivery payment option for the difference.

From time to time, we may offer a Free Delivery option, in which case, any Shipping and Handling fees will not apply.

Our delivery obligations are completed and risk of loss is transferred to you when the courier has taken the products for shipping. We will provide a proof of shipment document from the courier showing the online tracking information, if available, and the status as shipped or delivered, or shows a postmark, date of shipment, and includes your delivery address, which shows at least the city, province, or ZIP code.

The tables below lists the rates from the courier companies that we use. All the prices are inclusive of VAT. These figures are shown for reference only and the respective courier companies may change their rates at any time.

Speedex

First 5 kg (Metro Manila) ₱78.40
Per kg rate after 5 kg (Metro Manila) ₱28
Valuation Charge 0.006 of declared value

Delivery attempts shall be made within one to three (1-3) working days for Metro Manila.

LBC

Max 1 kg (Metro Manila) ₱115
Max 3 kg (Metro Manila) ₱190
Max 1 kg (Luzon) ₱120
Max 3 kg (Luzon) ₱210
Max 1 kg (Visayas & Mindanao) ₱125
Max 3 kg (Visayas & Mindanao) ₱215
Valuation Charge ₱15 for first ₱500 of declared value
₱5 for every succeeding ₱500 or any fraction thereof

Fast and guaranteed by the courier company 24-hour delivery.

Payment and Security

All prices shown on the website are in the Philippine Peso currency, unless stated otherwise.

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our SSL encryption technology is provided, supported, and warranted by Comodo.

We do not store any card or bank information on the website. Our website uses Dragonpay and PayPal to manage payment transactions.

Comodo

Comodo authenticates personal and business information, website content, and secures sensitive information through encryption technology. This security service is provided by Comodo Group, Inc.

Comodo Relying Party Warranty

Dragonpay

For your convenience, Dragonpay provides a secure and reliable payment gateway for credit and debit card transactions, local payment methods such as Online Banking, Automated Teller Machine (ATM) transactions, and Over-The-Counter (OTC) deposits through banks and payment centers. The entire payment process is run by Dragonpay Corporation and complies with the highest online security standards.

Terms and Conditions

PayPal

PayPal is a payment service provided by PayPal Inc., which allows users to make online payments by simply entering their PayPal credentials. PayPal is the most popular online payment gateway and enables its users to pay via credit cards, PayPal credits, and other funding sources.

User Agreement

Returns, Refunds, and Warranties

We want you to be completely happy with your order. However, all sales are final for e-load, virtual or digital items and they are non-returnable. If you experience difficulty accessing your purchased product, please contact us and we'll be glad to assist you.

For physical products, we can refund your order only if it has not yet been shipped out. Please contact us if there are any issues with your received orders. All physical goods may be covered with a specific manufacturer's warranty and will be handled on a case-to-case basis.

Accuracy and Completeness of Product Information

While we have made reasonable effort to maintain the accuracy and completeness of the product information on the website. The product information is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk. It is your responsibility to perform independent research and/or to confirm with the product manufacturer itself and other similar sources for any and all product information before making any purchase.

This website may contain certain historical information for some products. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any product information on our website. You agree that it is your responsibility to monitor changes to our website.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the website. We cannot guarantee that your screen's display of any color will be accurate.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Pricing and Promotions

Prices and promotions for our products are subject to change with or without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) with or without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our website. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

Force Majeure

We will not be liable for any delays in providing the Service, delays in delivery of the products purchased or failure to perform any of our obligations under these Terms and Conditions of Service for reasons, events or other matters beyond our reasonable control.

Limitations of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, with or without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Our sole liability for any losses or damages by you arising from any breach of the Terms and Conditions or the use of our Service will be limited to reimbursement of the price you paid for our products or Service.

In no case shall ComWorks, our shareholders, directors, officers, employees, affiliates, representatives, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, demand, settlement, cost, expense, or other liability or any direct, indirect, incidental, punitive, special, exemplary or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Indemnification

You agree to indemnify, defend and hold harmless ComWorks, and our subsidiaries, affiliates, shareholders, officers, directors, representatives, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any loss, claim, demand, damage, settlement, cost, expense or other liability, including reasonable attorneys’ fees, due to or arising out of your breach of these Terms and Conditions of Service, the documents they incorporate by reference, your violation of any law or the rights of a third-party, any unlawful or improper use of the Service or the products you purchased, or your negligence or misconduct.

Severability

In the event that any provision of these Terms and Conditions of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions of Service and such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

These Terms and Conditions of Service are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination and/or be denied access to our Services (or any part thereof).

General Provisions

These Terms and Condiions shall be governed by the laws of the Republic of the Philippines and any dispute shall be brought exclusively before the proper courts of Makati City, to the exclusion of all other venues.

The failure of us to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of such right or provision.

These Terms and Conditions of Service and any policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions of Service).

Changes to Terms and Conditions of Service

You can review the most current version of the Terms and Conditions of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions of Service constitutes acceptance of those changes.

Questions about the Terms and Conditions of Service should be sent to us at customercare@comworksclickstore.ph.

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